We make and prepare Pavana molds with care. Processing time and carrier transit time are separate.
Processing
Orders begin processing after payment is confirmed. Many Pavana molds are produced in small batches or made to order, so processing time may vary by design and order size.
Any current processing estimate shown on the product page, at checkout, or in your order confirmation applies before the package is handed to the carrier. Weekends and holidays are not counted as business days.
If an order contains multiple items with different processing times, the order may ship together when all items are ready unless otherwise arranged.
Shipping
Available shipping methods, rates, and estimated carrier transit times are shown at checkout when available. Transit estimates begin after the order has shipped and are provided by the carrier; they are not guaranteed delivery dates.
Tracking information will be provided when available after your order ships.
Shipping Address
Please review your shipping address before placing your order. If you notice an error, contact us as soon as possible at admin@pavanamolds.com. Once a package has shipped, we may not be able to change or redirect it.
Carrier Delays
Weather, holidays, carrier disruptions, and other events outside our control can affect delivery times. If your tracking appears stalled or there is a delivery issue, contact us and we will help you review the shipment.
Damaged or Incorrect Shipments
If your order arrives damaged or incorrect, please follow our Returns & Refunds Policy and contact us promptly with your order number and photos of the issue.